The terms on which Dakenzie quotes for, books and carries out transport, waste, skip and cage hire and cleaning work across the Cape Winelands.

Who we are

This website is operated by Dakenzie Group, a transport, waste management, skip and cage hire and commercial cleaning business trading in the Cape Winelands since 1994. You can reach us on +27 83 232 5890 or at info@dakenzie.com. We serve Paarl, Wellington, Klapmuts, Franschhoek and the surrounding areas.

About these terms

These terms apply to this website and to the services we provide. By requesting a quote, placing a booking or accepting a delivery from us, you agree to them. Where a written quotation or service agreement covers something specific, that document takes precedence over these general terms.

Quotations and pricing

Quotes are based on the information you give us about the job: the material, the volume, the site and the access. They are valid for 30 days unless stated otherwise, and we will tell you whether a price includes VAT.

If conditions on site differ materially from what was described, we will contact you before proceeding rather than surprise you on the invoice. Additional charges may apply for overloaded containers, prohibited materials, extended waiting time, or a wasted trip where we cannot access the site at the agreed time.

Bookings, deliveries and collections

We will agree a delivery or collection window with you. Please make sure the site is accessible and that the placement area is clear at that time, including any vehicles that need moving.

  • Someone should be available to direct placement where access is tight
  • Where a container must stand on a public road or pavement, the necessary municipal permission is the customer's responsibility unless we have agreed otherwise in writing
  • We are not liable for damage to driveways, paving, irrigation or underground services caused by placing a container where you have directed us
  • If we cannot deliver or collect because the site is inaccessible, a call-out charge may apply

Skip and cage hire

Skips, cages, rocker bins and trailers remain the property of Dakenzie at all times. While a container is in your possession you are responsible for its safekeeping and for using it sensibly.

  • Load level with the rim: we cannot legally transport an overloaded container
  • Do not move or relocate a container yourself once it has been placed
  • Do not light fires in or near a container
  • You are responsible for loss of or damage to a container while it is on your site, fair wear and tear excepted
  • Hire runs for the agreed period; extensions and swaps can be arranged on request

Waste we cannot accept

Some materials cannot legally go into a general skip and must be handled through a licensed route. Please tell us in advance if you have any of the following and we will advise on the correct disposal method.

  • Asbestos in any form
  • Chemicals, solvents, paints, oils and fuels
  • Gas bottles, aerosols and other pressurised containers
  • Batteries and electronic waste
  • Medical, clinical or hazardous waste
  • Tyres

Where prohibited material is found in a container, we may refuse collection or recover the additional cost of separating and disposing of it lawfully.

Transport and haulage

Loads are strapped, sheeted and checked before they leave our yard. Where we load goods you have supplied, we rely on the weight and dimensions you give us, and we cannot exceed legal load limits.

We plan around your receiving times and will keep you informed, but we cannot accept liability for delays outside our reasonable control, including weather, road closures, breakdowns or delays at a loading or offloading point.

Pressure washing and site cleaning

Our teams arrive with their own machines and water. We will need reasonable access to the area being cleaned and, where relevant, agreement on working hours.

High-pressure cleaning can expose pre-existing damage such as loose pointing, failing paint or cracked surfaces. We assess surfaces before starting and will raise anything of concern with you, but we cannot accept liability for defects that were already there.

Payment

Unless we have agreed account terms in writing, payment is due on completion. Where an account has been arranged, invoices are payable within the agreed period. We reserve the right to charge interest on overdue amounts and to suspend service on accounts in arrears.

Liability

We carry out our work with reasonable skill and care. We are not liable for indirect or consequential loss, including loss of profit or business interruption, arising from a delay or from work carried out on your instruction.

Nothing in these terms limits or excludes any right you have under the Consumer Protection Act 68 of 2008 or any other law that cannot lawfully be excluded.

Governing law

These terms are governed by the laws of the Republic of South Africa, and the courts of the Western Cape have jurisdiction over any dispute arising from them.

Changes to these terms

We may update these terms from time to time. The version published here is the one that applies, and the date at the top shows when it last changed. This version was last updated on 9 August 2026.

Contact us

Questions about these terms can go to info@dakenzie.com or +27 83 232 5890.